Ellen Thompson, Director of Visitor Education and Programs at Boston Children’s Museum, provides tips and techniques for training museum staff interacting with younger families.
UPDATE: In 2012, Boston Children’s Museum and Chicago Children’s Museum published a staff training curriculum with lots of helpful training activities. Don’t miss Learning Together: Families in Museums!
Training Staff to Facilitate Family Learning was recorded at Engage Families! Build Audience, Repeat Visitation & Enhance the Bottom Line – a workshop for museum professionals held September 24, 2009 at the USS Constitution Museum in Boston, MA.