When the USS Constitution Museum began developing its exhibit All Hands on Deck, family learning was a new concept in history museums. Here, Robert Kiihne describes the process, emphasizing the importance (and affordability!) of evaluation. In the course of their extensive evaluations, exhibit developers learned where they were hitting the mark and some surprising places where they were falling short. Their efforts have resulted in an exhibit that visitors linger in and have altered the way the entire institution approaches the families who come through its doors.
Kiihne, Robert. “Following Families: From Tracking to Transformations.” Exhibitionist Spring (2008): 54-60.